FAQ
About My Pretzels
What kind or pretzels are they
I make mini crunchy pretzels
Are your pretzels gluten-free
I am sorry but my pretzels are not gluten-free. I am working on finding gluten-free pretzels. I used to sell them and want to bring them back.
How do you make your pretzels?
I make my own seasoning and add them to pretzels. I will give you one of my secret ingredients. I smile when making each batch. It makes a difference in the flavor.
What is the shelf life of your pretzels
My pretzels are sealed in mylar bags for great flavor and freshness. They lasts for 9 months unopened.
Shipping
This is never a fun subject but still important
Why is shipping so expensive
I wonder that all the time. I only charge what they charge. Maybe when my company gets bigger I can earn shipping discounts.
Do you ship everywhere
I ship to USA, Canada, Australia, UK
How long does it take to receive my order
I ship out orders on Tuesday and Thursday. It takes me about 5-7 business days to make, bag and ship your order. After I ship it, then it takes a couple of days to get to you depending where you live.
I got a shipping confirmation so where is my order
A shipping confirmation including tracking number will be sent out when your order is ready to be packaged for shipping. Shipping carriers pick up orders from Marcus on Tuesday and Thursday. They do not scan the boxes at pickup. Sometimes the tracking information isn't updated but know your package is on the way.